01
ICT Support
Windows endpoints, Microsoft 365 accounts, printers and day-to-day user issues. We inventory and deploy with Lansweeper, Action1 and PDQ where sites need it.
IT that keeps hotels, pubs and offices running
We look after networks, guest Wi‑Fi, phones, PCs and cameras on site. When something breaks, raise a ticket here and we will take it from there.
Who we are
Independent IT for sites that cannot afford downtime
We work hands-on with the kit that hotels, pubs and small offices actually run: switches and wireless, guest networks, tills on the LAN, reception phones, staff PCs and CCTV.
Tickets come in through this desk. You get a reference immediately. We triage against urgency, then contact you before we change anything on your systems.
- You describe the faultSite, device, category and how urgent it is.
- You get a referenceShown on screen as soon as the ticket is stored.
- We triage and replyUrgent faults first; planned work when you can wait.
- Nothing without approvalWe do not push changes until you agree the plan.
Services
What we cover
Six areas we support day to day. Raise a ticket against the closest category — or choose Other if you are unsure.
02
Networking
Switches, firewalls, VLANs and site links. Hands-on with Cisco, Aruba, MikroTik and UniFi, including Starlink business connections where fibre is not an option.
03
Wi‑Fi
Staff and guest wireless for hotels, pubs and offices — coverage, SSIDs, captive portals and keeping tills and back-office devices on the right network.
04
CCTV Installs
Camera installs, NVR setup, remote viewing and tidy cabling for commercial premises and hospitality sites.
05
VoIP
3CX with Yealink handsets, and Zoom Phone where that fits. Call routing, softphones and keeping reception reachable.
06
Website Hosting
Hosting, SSL, DNS and upkeep for business sites and simple booking or landing pages.
Ticket received
Your reference is:
Keep this reference. You can check progress with your email on the status page.